From listening to action – uncover what matters, and why
We help organizations decode what their employees and customers are really saying — and what to do about it. Our consulting services combine advanced statistical analytics, sentiment intelligence, and external market signals to transform feedback into strategic insight.
Employee Experience Intelligence
Capture employee voice across the full journey — from onboarding to exit. Combine structured feedback with open-text responses to reveal how your workforce truly feels.
Customer Experience Intelligence
The Customer Experience Intelligence Suite empowers you to capture feedback at every stage of the customer journey, uncover what’s driving loyalty or churn, and turn insights into actions that improve satisfaction, retention, and revenue.
Secondary Research Intelligence
Even the best survey data needs external context to drive decisions. Our Secondary Research capability enhances your EX and CX programs with curated insights from industry trends, global trends, and best practices.
Unmet Needs in Survey Analytics
Identifying what matters most is often missing or oversimplified.
Causal Analysis, Not Correlation |
Driver or Impact Analysis |
Longitudinal & Cohort Analytics |
Unstructured Text Analysis |
Segmented & Comparative Insights |
Narrative and Storytelling |
Statistical Validity Indicators |
Closed-loop analytics |
Follow-Through Insights |
Insights That Drive Meaningful Change
End-to-End Survey Analytics Expertise
We interpret the data, apply rigorous analysis, and translate findings into business-ready recommendations.
Customized Insight Frameworks
No cookie-cutter reports. From journey-stage segmentation to persona-based reporting, every output is fit-for-purpose.
Action Planning Support Services
We go beyond reporting. We help identify root causes, recommend interventions, and implementation roadmaps.
External Insight Integration
We augment internal survey results with curated public signals (e.g., Glassdoor, Indeed, and thematic research to bring depth and market perspective.
Cross - Functional Expertise
We bring experience across HR, CX, data science, and behavioral research — offering a more holistic interpretation of feedback and sentiment.
Rapid, Flexible Delivery Models
Choose from one-time deep-dive studies, quarterly pulses, or embedded analyst models — we adapt to your cadence, not the other way around.
We Make Survey Data Actionable
We Turn Open Text into Strategic Actionable SignalsWe Work With What You Have
We Tailor Insights & recommendations to Your Context
Rapid, Flexible Delivery Models
We Add External Perspective That You Can Trust