Sentiment & Emotion AI
Agentic Recommendation Engine
Visual Dashboards
Demographic Level Filtering
Exportable Outputs - PPT / PDF
Multi Language Support
Smart Prompt Layer
Automatically identifies recurring topics, themes, and clusters in open-ended responses (e.g., survey comments, feedback, emails, support tickets, etc.,).
Once themes are identified, VizTexa automatically generates insights and recommended actions per theme.
Sentiment & Emotion AI
VizTexa's Sentiment & Emotion AI processes open-text data (like survey comments, support chats, or product reviews) and detects:
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Overall sentiment (Positive, Neutral, Negative)
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Underlying emotions (e.g., Frustration, Trust, Motivation, Disappointment)
It provides structured, scalable insight into people’s feelings at scale — turning qualitative noise into clear emotional signals.
Agentic Recommendation Engine
The Agentic Recommendation Engine is VizTexa’s core intelligence layer that goes beyond insight delivery to proactively suggest, simulate, or trigger actions based on patterns found in unstructured text data.
Autonomous, context-sensitive, and proactive. It doesn’t just highlight “what’s wrong” — it recommends “what to do next.”
Visual Dashboards & Storytelling Output
From data points to powerful stories — instantly.
This feature transforms unstructured textual feedback (like surveys, reviews, or support tickets) into clear, interactive dashboards that not only show what’s happening but also explain why it matters — with auto-generated insights and action cues.
Demographic-Level Filtering
Demographic-level filtering allows users to slice, compare, and explore insights by key respondent attributes — such as gender, location, department, experience level, age group, or tenure.
Rather than analyzing text feedback in aggregate, VizTexa lets you ask:
"Which demographic group reports the highest levels of trust in the brand?"
"Which region reports the most negative sentiment around delivery or shipping?"
Exportable Output
The Exportable Outputs feature allows users to download, present, or integrate the results of text analytics and sentiment/emotion insights into external tools — including presentations, spreadsheets, reporting systems, or business workflows.
It ensures that insights don’t stay locked in dashboards, but can be shared with decision-makers, stakeholders, or automation platforms with ease.
Multi-Language Support
VizTexa’s Multi-Language Support enables organizations to analyze open-ended feedback written in a wide range of global languages — making it ideal for multinational teams, diverse customer bases, and cross-border operations.
Behind the scenes, VizTexa uses advanced multilingual NLP models to perform sentiment analysis, emotion detection, theme extraction, and recommendation generation in over 50 languages.
The Smart Prompt Layer in VizTexa transforms how users interact with feedback data by enabling conversational analytics — a natural, intuitive way to explore insights using plain language questions.
users can ask VizTexa things like “What are the top complaints from new customers in Europe?” or “Summarize what long-term users are saying about support responsiveness.”
Powered by Agentic AI, this layer interprets prompts contextually, retrieves the relevant sentiment, emotion, and theme data, and responds with clear visualizations or insight summaries.